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Infor Landmark Async for the End User – Error Handling

December 20, 2019

By Delmar Dehn, Senior Product Manager

Infor Landmark asynchronous queues framework (async) is fundamental to any Infor Landmark technology platform-based application’s operations. Infor Landmark async is a powerful engine through which various actions related to Infor Landmark technology platform-based applications, for example, Infor CloudSuite Financials & Supply Management and Infor Global Human Resources, are handled. Infor Landmark async determines whether an action will process now or at a designated date and/or time. Infor Landmark async examples include application actions, process flow actions, application generated emails, user-generated documents, future-dated actions, and scheduling jobs and job streams. Infor Landmark async’s capabilities apply to any Infor Landmark technology platform-based application and to Infor cloud-based customers and Infor on-premises customers.

Since Infor Landmark async is applicable to every Infor Landmark technology platform-based application, Infor will be posting here on the Infor Technology Blog a series of Infor Landmark async videos describing and demonstrating this powerful feature. The video demonstrations are hosted and narrated by one of Infor’s foremost Infor Landmark async subject matter experts, Don Peterson, Principal Business Analyst.

The Infor Landmark async for the end user video series will include:

Part 1:  Introduction
Part 2:  How to Schedule a PDF Report
Part 3:  How to Create a Job
Part 4:  How to Create a Job Stream
Part 5:  Effective Dated Transactions
Part 6:  Error Handling

In this post’s part 6 video, Don answers the question, “what if something with Infor Landmark async doesn’t work as expected?” Don describes and demonstrates what users can do to check what may have happened. He discusses viewing scheduled actions and details about each action including how to view error summary information that can be sent to an administrator for error research and resolution. Don’s example demonstration is a file that was supposed to have been created overnight but wasn’t. He demonstrates going to My Actions and looking for any alerts, then navigating to action details and error summary information. Don emphasizes the Infor Landmark async troubleshooting best practice of not deleting an error without checking it out and fixing it, either by yourself or with the aid of your administrator.

If you’d like to learn more about the Infor Landmark async or schedule a demonstration, then please contact your Infor Client Account Executive or contact us any time.


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